Customer Stories
Every team has a different challenge.
Here are the stories of how TitanSigma helped them simplify workflows and unlock better performance.
Summit Aire Services Aligns Finance and Operations with TitanSigma
Summit Aire Services used TitanSigma to combine ServiceTitan and accounting data, eliminating manual reconciliation and ensuring the accuracy of their data.
Read the story
Network Home Services Gains Real-Time Visibility with TitanSigma
Network Home Services used TitanSigma to automate ServiceTitan reporting and power real-time dashboards, gaining improved visibility into operations.
Read the storyWhat operators say about TitanSigma
Angela KiddIT Manager, Network Home Services
networkplumbing.com.au (opens in a new tab)
Read the full storyBefore TitanSigma, our reporting process simply couldn't keep up with the pace of our operations. We were managing several brands under one group, yet our data lived in spreadsheets, static dashboards, and manual exports that were always a step behind. Our teams needed real-time visibility to make confident, same-day decisions, but the tools we had just weren't built for that level of responsiveness.
TitanSigma changed everything within days. We connected our ServiceTitan data, designed the flows we needed, and immediately began streaming live metrics into our dashboards without writing code. For the first time, our CSRs, dispatchers, and managers could see accurate performance data throughout the day instead of waiting for weekly updates.
What stands out most is how easy TitanSigma is to use and how supportive the team has been. It has become the foundation of our live operational reporting.
Elena RodriguezVP of Operations, BrightHome HVAC
Our leadership team lives inside dashboards. The problem was that getting data into those dashboards took forever. Every Monday, our analysts spent hours exporting data from ServiceTitan, cleaning it in spreadsheets, and pushing everything into Looker Studio. By the time the reports were ready, half the numbers were already out of date.
TitanSigma changed that overnight. Once our data was unified, it flowed straight into Power BI in real time. We didn't have to touch Excel, write scripts, or manage pipelines. We just connected TitanSigma to our BI tool, selected the metrics we wanted, and the dashboards started updating automatically.
The impact has been huge. Managers now see daily technician performance before morning dispatch. Finance can view up-to-the-minute revenue. Our CEO finally has a single place to check the overall health of the business. TitanSigma gave us the dashboards we always wanted without any of the complexity.
Mark DaviesCOO, EverReady Plumbing Group
As a multi-location contractor operating in four states, we always struggled with fragmented reporting. Each branch had its own ServiceTitan account, its own naming conventions, its own quirks. Any time we needed cross-location visibility, we had to export four different data sets, normalize them manually, and hope nothing broke in the process. It was slow and impossible to scale.
TitanSigma finally solved the problem we've been wrestling with for years. It pulls data from every ServiceTitan instance we own, providing a combined view of the business. I can compare technician performance across locations, identify bottlenecks that were invisible before, and develop branch-specific strategies for improvement.
What impressed me most was how fast it worked. We didn't need to rebuild our systems or hire analysts. TitanSigma stitched everything together with almost no effort on our side. It's the closest thing to real multi-location reporting we've ever had.
Laura KimDirector of Finance, Summit Aire Services
Read the full storyBefore TitanSigma, our ops and finance teams lived in completely different worlds. ServiceTitan told one story, QuickBooks told another, and my team spent hours every week reconciling the two. Nothing ever matched on the first try. We were constantly chasing down missing job costs, revenue misallocations, and clearing up mistakes from manual CSV exports.
With TitanSigma, the integration between ServiceTitan and our accounting system finally feels seamless. Job costing updates instantly, technician revenue flows cleanly into the P&L, and payroll data lands exactly where it should. Best of all, we didn't need a data engineer or a six-month project plan to implement it.
TitanSigma synced everything in days. The biggest win is trust. For the first time, our operations leaders and finance team are looking at the same numbers and making decisions without arguing over whose spreadsheet is right. TitanSigma has become our shared source of truth.
See your own uninvoiced jobs in the first session.
A 30-minute call on your own ServiceTitan data. No slides: we build the report with you and you leave with real numbers.
- 30 minutes
- Your own data
- Built live, not a slide deck
- 1 We connect ServiceTitan and your accountingOur team sets it up while you watch.
- 2 You ask in Claude or ChatGPTWe start with the jobs you finished but never billed, or bring your own question.
- 3 It goes live for your teamA dashboard link your managers can open the next morning.
